We are SO GRATEFUL for you shopping with US! We hope you love your purchase with SGB, but we know sometimes things don’t always work out. If you are not happy with your purchase, we will be happy to issue you a STORE CREDIT ONLY, and no worries, your credit never expires with US. Returns must be postmarked by 7 business days of the date the order was placed.
PLEASE see that your return meets the guidelines below :)
*Item must be UNWORN, UNWASHED, & UNALTERED
*Item is STAIN FREE includes makeup & deodorant
*Item must be free of pet hair, odor & perfumes
*You must be within 5 day guideline (no exceptions)
*Your Item was not purchased during sale
Items NOT ELIGIBLE for returns include
Sale Items, Leggings, Accessories, Seasonal/Holiday Items, Hats, Undergarments. No exceptions!
Discounted Merchandise including Daily Deals, Flash Sales, Venmo Thread Sales, Holiday Sales, Celebration Sales or any other type of sale or discount. These items WILL NOT be accepted if returned.
Process of Return that was Shipped
*The Customer Is Responsible For Return Shipping
*If ALL criteria is met above for return please proceed with below.
*The Customer MUST email firstname.lastname@example.org for a “return code” to be included with your package, if not included we are not responsible for packages not containing code.
SHIP RETURNS TO:
SO GRATEFUL BOUTIQUE
9790 Florida Blvd Suite Walker, LA 70785
Must have store credit at time of purchase to redeem.
If you have received a damaged item please email email@example.com with proof of purchase & a picture showing damage within 24 hours of delivery if shipped & 24 hours of purchase if in store.
Instore Returns MUST meet above Criteria, as well as be brought Instore within 5 days of purchase for store credit to be issued. Anything brought in after the 5 day mark will be rejected for store credit. We want to be as fair as possible but can not make adjustments to our policy under any circumstances, please understand these guidelines are here for a reason & respect them for US.
Thank you all again for your continued love & support.
As always if you ever need anything we are always happy to help!
xoxo, The SGB Crew